Florida Department of Education
Curriculum Framework 

Program Title:	Industrial Management Technology
Career Cluster:	Manufacturing

Associate in Science	
CIP Number	1652020501	
Program Type	College Credit	
Program Length	60 credit hours	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	For program SOC codes, please see the Program and Course Tables section of the CTE Program Resources page linked below.	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the manufacturing career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the manufacturing career cluster. 

The content includes but is not limited to communication skills, leadership skills, human relations and employability skills, principles of management, personnel management, and general business procedures.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of 60 credit hours.

When developing the course sequence for the local implementation of this program, select courses that:
•	Meet the skill development requirements of the standards and benchmarks of this program.
•	Meet the general education core course requirements of Rule 6A-14.0303, Florida Administrative Code.
•	Where reasonable and practicable, align with programs offered by your institution or other postsecondary institutions in Florida, including: 
o	Related CCC and ATD credentials.
o	Baccalaureate degrees within the same career pathway and/or Federal CIP code.

Visit FloridaShines’ Discover Programs website to identify other institutions that offer similar programs to review their course sequencing. Where appropriate, course alignment between institutions offering related programs can facilitate interagency student articulation.

Visit FloridaShines’ Common Prerequisites Manual to identify courses that are prerequisites for admission into an upper division program.  When sub-baccalaureate courses are aligned to the course admissions requirements of baccalaureate programs with the same career pathway, students can enter upper division coursework seamlessly.   

Florida’s Career Readiness Skills for CTE Programs

Employability Skills	
01.0	Apply academic skills to workplace scenarios.	
01.01	Use reading skills.	
01.02	Use writing skills.	
01.03	Use mathematical strategies and procedures.	
01.04	Use scientific principles and procedures.	
02.0	Design a solution to an industry problem.	
02.01	Use critical thinking.	
02.02	Use creativity.	
02.03	Make sound decisions.	
02.04	Solve problems.	
02.05	Reason. 	
02.06	Plan and organize.	
03.0	Manage resources within an industry project	
03.01	Manage time.	
03.02	Manage money or resources.	
03.03	Manage materials.	
03.04	Manage personnel.	
04.0	Oversee the subcomponents, operations and output of a technical or organizational system.	
04.01	Manage systems.	
04.02	Monitor systems.	
04.03	Improve systems.	
05.0	Use information for decision making.	
05.01	Locate information.	
05.02	Organize information.	
05.03	Use information.	
05.04	Analyze information.	
05.05	Communicate information.	
06.0	Apply relevant technology to workplace scenarios to aid productivity.	
06.01	Use technology.	
07.0	Interpret and express interpersonal communication.	
07.01	Communicate verbally.	
07.02	Listen actively.	
07.03	Comprehend written material.	
07.04	Convey information in writing.	
07.05	Communicate nonverbally.	
07.06	Interpret nonverbal communication.	
08.0	Interact with others to accomplish workplace goals.	
08.01	Collaborate with others in a team.	
08.02	Respond to customer needs.	
08.03	Exercise leadership.	
08.04	Negotiate to resolve conflict.	
08.05	Respect others.	
09.0	Manage personal behavior to maximize productivity and professional growth.	
09.01	Demonstrate responsibility and self-discipline.	
09.02	Adapt and show flexibility.	
09.03	Work independently.	
09.04	Demonstrate a willingness to learn.	
09.05	Demonstrate integrity.	
09.06	Demonstrate professionalism.	
09.07	Take initiative.	
09.08	Display positive attitude.	
09.09	Take responsibility for professional growth.	
Job Attainment	
10.0	Find, assess and apply to job opportunities.	
10.01	Identify online job posts relevant to his or her career aspirations.	
10.02	Compare and contrast the job posts’ required qualifications, job duties, compensation, benefits and employers. 	
10.03	Define what information, documentation and writing prompts are required for the positions.	
11.0	Communicate personal competence, character and fit for a job opportunity.	
11.01	Develop a resume.	
11.02	Write a cover letter.	
11.03	Curate a professional portfolio that includes work products.	
11.04	Prepare for and experience a mock job interview.	
12.0	Cultivate and leverage relationships to professionally advance.	
12.01	Request a signed reference letter, letter of recommendation and/or an online skill/professionalism endorsement. 	
12.02	Develop a plan to cultivate a professional digital footprint.	
12.03	Develop a networking plan for a specific industry of interest.	

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Apply supervision skills.
02.0	Effectively communicate in a supervisory role.
03.0	Manage human behavior.
04.0	Motivate one's self.
05.0	Motivate others.
06.0	Apply strategies for effective management of personnel following appropriate guidelines.
07.0	Employ creative thinking to achieve business objectives and solve problems.
08.0	Apply basic decision-making skills in supervision.
09.0	Demonstrate appropriate communication skills.
10.0	Demonstrate appropriate math skills.
11.0	Demonstrate an understanding of entrepreneurship.
12.0	Demonstrate knowledge of information-processing activities
13.0	Identify management functions.
14.0	Develop human relations skills.

Florida Department of Education
Student Performance Standards

Program Title:	Industrial Management Technology
CIP Numbers:	1652020501
Program Length:	60 credit hours

At the completion of this program, the student will be able to:	
01.0	Apply supervision skills.  The student should be able to:	
01.01	Specify the responsibilities of the supervisor.	
01.02	Implement human relations skills.	
01.03	Understand the difference between management and leadership.	
01.04	Apply differences between coaching and discipline.	
01.05	Conceptualize organizational functions of management.	
01.06	Develop operational objectives in alignment with organizational strategic goals.	
01.07	Follow and teach accepted accident prevention practices.	
01.08	Apply the principles and procedures of delegation.	
01.09	Utilize motivational skills to coordinate employee and organization interest.	
01.10	Develop appropriate contingency plans.	
01.11	Utilize strategies for dealing with interpersonal conflicts.	
01.12	Analyze causes of resistance in employees.	
01.13	Implement the agreement-finding process.	
01.14	Develop and implement job instructions.	
01.15	Apply principles of management to employee/employer conflicts.	
01.16	Demonstrate effective time-management skills and methods.	
02.0	Effectively communicate in a supervisory role.  The student should be able to:	
02.01	Solve problems in communicating.	
02.02	Exhibit appropriate habits in person-to-person communication.	
02.03	Apply listening skills.	
02.04	Use communication feedback effectively.	
02.05	Use persuasion skills in communicating.	
02.06	Build credibility in management actions.	
02.07	Recognize and react to non-verbal communication.	
02.08	Practice conflict management skills.	
02.09	Write a clear and effective memorandum.	
02.10	Prepare a written technical report.	
02.11	Apply verbal and non-verbal inter-cultural communication skills.	
02.12	Apply presentation skills and use presentation tools.	
03.0	Manage human behavior.  The student should be able to:	
03.01	Use behavior modification techniques.	
03.02	Establish operational goals and objectives.	
03.03	Identify and address emotional conflicts of workers.	
03.04	Apply self-awareness and personality assessments.	
03.05	Assess worker and supervisor roles and relationships.	
03.06	Facilitate worker acceptance to change.	
03.07	Diagnose the dynamics involved in performance appraisal.	
03.08	Understand the Americans with Disabilities Act (ADA).	
03.09	Manage cultural diversity in tasks and issues.	
04.0	Motivate one's self.  The student should be able to:	
04.01	Build an improved attitude and level of self-confidence.	
04.02	Conceptualize cause-and-effect relationship.	
04.03	Set personal and career goals.	
04.04	Apply self-discipline techniques.	
04.05	Determine areas of personal talent and potential for personal growth.	
05.0	Motivate others.  The student should be able to:	
05.01	Identify various types of motivational theories.	
05.02	Apply attitude-enrichment procedures.	
05.03	Identifies the satisfiers and dissatisfies of maintainers.	
05.04	Develop trust and credibility for worker motivation.	
05.05	Direct goal-setting procedures with workers.	
05.06	Implement participative style of supervision.	
06.0	Apply strategies for effective management of personnel following appropriate guidelines.  The student should be able to:	
06.01	Diagnose unacceptable performance.	
06.02	Determine effective discipline procedures.	
06.03	Undertake disciplinary action.	
06.04	Plan appraisal interviews.	
06.05	Conduct appraisal interviews.	
06.06	Implement transfer, demotion, and termination procedures.	
06.07	Conduct hiring interviews.	
06.08	Implement recruitment procedures.	
06.09	Discuss the performance appraisal with an employee.	
06.10	Identify employees for promotion.	
07.0	Employ creative thinking to achieve business objectives and solve problems.  The student should be able to:	
07.01	Utilize techniques for maximum production of ideas.	
07.02	Establish and maintain conditions necessary for creative problem solving.	
07.03	Oversee the problem-solving process.	
08.0	Apply basic decision-making skills in supervision.  The student should be able to:	
08.01	Conduct decision-making meetings.	
08.02	Employ steps of effective decision-making.	
08.03	Set operational goals and objectives.	
08.04	Select tasks to delegate.	
09.0	Demonstrate appropriate communication skills.  The student should be able to:	
09.01	Write logical and understandable statements to accurately complete forms/invoices commonly used in business and industry, both domestically and internationally.	
09.02	Read and understand graphs, charts, diagrams, and tables commonly used in the industrial/occupational area.	
09.03	Read and follow both written and oral instructions.	
09.04	Answer and ask questions coherently and concisely.	
09.05	Synthesize information from a range of sources into a coherent understanding of a process, phenomenon, or concept, resolving conflicting information when possible.	
09.06	Utilize appropriate communication skills, etiquette and thoroughness when using telephone, computer or other electronic media, both domestically and internationally.	
10.0	Demonstrate appropriate math skills.  The student should be able to:	
10.01	Solve problems for volume, weight, area, circumference, and perimeter measurements for rectangles, squares, and cylinders.	
10.02	Measure tolerance(s) on horizontal and vertical surfaces using millimeters, centimeters, feet, and inches.	
10.03	Add, subtract, multiply, and divide using fractions, decimals, and whole numbers.	
10.04	Determine the correct purchase price, including sales tax, for a materials list.	
10.05	Understand and calculate purchase discounts.	
10.06	Demonstrate ability of metric and US standard unit conversions.	
10.07	Demonstrate budget and labor hour/shift hour tracking.	
11.0	Demonstrate an understanding of entrepreneurship.  The student should be able to:	
11.01	Identify characteristics of the American enterprise system.	
11.02	Define inflation and deflation.	
11.03	Identify characteristics of global enterprise systems.	
11.04	Determine the results of a change in demand or a change in supply.	
11.05	List factors that contribute to economic growth.	
11.06	Identify characteristics of different types of business ownership.	
11.07	Choose appropriate action in a situation requiring application of business ethics.	
11.08	Demonstrate an understanding of federal, state, and local taxes and their computation.	
12.0	Demonstrate knowledge of information-processing activities.  The student should be able to:	
12.01	Identify terms commonly used in information processing.	
12.02	Identify automated business systems, equipment components, and media.	
12.03	Interpret operations of a flowchart of a simulated business activity.	
12.04	Check printout for errors, correct, and resubmit.	
12.05	Demonstrate effective use of computer-based office software tools and technology.	
13.0	Understand the difference between position power and personal power and when to use them.  The student should be able to:	
13.01	Identify an appropriate definition of management.	
13.02	Identify management positions and styles.	
13.03	Identify the major functions of management and leadership to include planning, organizing, staffing, directing, and controlling.	
13.04	Distinguish the differences among management functions.	
13.05	Select the most effective communication systems.	
14.0	Develop human relations skills.  The student should be able to:	
14.01	Demonstrate appropriate work habits.	
14.02	Identify behavior that promotes cooperative human relations.	
14.03	Exhibit managing skills to allocate appropriate time to developing team member skills and abilities.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools, and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate, and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students. 

Special Notes

Students may provide valid evidence of technical or industrial competencies as specified in the curriculum frameworks of an accredited postsecondary adult or postsecondary vocational institution. Students may also provide valid evidence of acquired skills through portfolios, documented work history, and registered apprenticeship programs that meet program outcomes as determined by the college.

Industrial elective credits may also be awarded based on the type of program, length of program, certifications or licenses awarded under articulation agreements between Career Certificate Program schools and/or industrial/technical license articulation agreements.

Industrial elective credits may also be satisfied by the completion of special courses and certificate programs offered by the college specified in the elective section of the college’s degree plan.

General Education Course Requirements for AS and AAS Degrees

State Board of Education Rule 6A-14.030(4), F.A.C., identifies 15 credit hours as the minimum amount of general education coursework required in the Associate of Science (AS) degree and the Associate of Applied Science (AAS) degree.  In addition, Rule 6A-14.0303, F.A.C., implements s. 1007.25, F.S., and requires students entering a technical education degree program in the 2022-2023 academic year, and thereafter, to complete at least one identified core course in each subject area as part of the general education course requirements (15 credit hours total) before a degree is awarded) The core subject areas include: 
•	Communication. 
•	Humanities.
•	Mathematics. 
•	Natural Sciences.
•	Social Sciences.

Career and Technical Student Organization (CTSO)

CTSOs are co-curricular career and technical student organizations providing leadership training and reinforcing specific career and technical skills. Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered. Other CTSOs not listed in this curriculum framework or recognized by the Florida Department of Education are permissible provided they support student mastery over the standards and benchmarks of this curriculum framework.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.

Certificate Programs

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).  This AS degree program includes the following College Credit Certificates:
	
	Industry Operations Specialist (0652020502) – 9 credit hours
	
Standards for the above certificate programs are contained in separate curriculum frameworks.