Florida Department of Education
Curriculum Framework 

Program Title:	Engineering Technology Support Specialist
Career Cluster:	Manufacturing

College Credit Certificate	
CIP Number	0615000007	
Program Type	College Credit Certificate (CCC)	
Program Length	18 credit hours 	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	For program SOC codes, please see the Program and Course Tables section of the CTE Program Resources page linked below.	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This certificate program is part of the Engineering Technology AS degree program (1615000001).  This certificate program is the core of the Engineering Technology degree program.  

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the manufacturing career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the manufacturing career cluster. 

The content includes but is not limited to communication skills, leadership skills, human relations and employability skills, technical competency, safe and efficient work practices and a combination of theory and laboratory activities to gain the necessary cognitive and manipulative skills to perform preventive and corrective maintenance and support for engineering design, processes, production, testing, and/or maintaining product quality.  

This program focuses on broad, transferable skills and stresses understanding and demonstration of the following elements of the Engineering Technology and Industrial Applications:  production materials and processes, quality, computer-aided drafting, electronics, mechanics, instrumentation and safety.
Program Structure    

This program is a planned sequence of instruction consisting 18 credit hours.

When developing the course sequence for the local implementation of this program, select courses that:
•	Meet the skill development requirements of the standards and benchmarks of this program.
•	Where reasonable and practicable, align with programs offered by your institution or other postsecondary institutions in Florida, including: 
o	Related AS and AAS degrees.
o	Baccalaureate degrees within the same career pathway and/or Federal CIP code.

Visit FloridaShines’ Discover Programs website to identify other institutions that offer similar programs to review their course sequencing. Where appropriate, course alignment between institutions offering related programs can facilitate interagency student articulation.

Visit FloridaShines’ Common Prerequisites Manual to identify courses that are prerequisites for admission into an upper division program.  When sub-baccalaureate courses are aligned to the course admissions requirements of baccalaureate programs with the same career pathway, students can enter upper division coursework seamlessly.   

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Florida’s Career Readiness Skills for CTE Programs

Employability Skills	
01.0	Apply academic skills to workplace scenarios.	
01.01	Use reading skills.	
01.02	Use writing skills.	
01.03	Use mathematical strategies and procedures.	
01.04	Use scientific principles and procedures.	
02.0	Design a solution to an industry problem.	
02.01	Use critical thinking.	
02.02	Use creativity.	
02.03	Make sound decisions.	
02.04	Solve problems.	
02.05	Reason. 	
02.06	Plan and organize.	
03.0	Manage resources within an industry project	
03.01	Manage time.	
03.02	Manage money or resources.	
03.03	Manage materials.	
03.04	Manage personnel.	
04.0	Oversee the subcomponents, operations and output of a technical or organizational system.	
04.01	Manage systems.	
04.02	Monitor systems.	
04.03	Improve systems.	
05.0	Use information for decision making.	
05.01	Locate information.	
05.02	Organize information.	
05.03	Use information.	
05.04	Analyze information.	
05.05	Communicate information.	
06.0	Apply relevant technology to workplace scenarios to aid productivity.	
06.01	Use technology.	
07.0	Interpret and express interpersonal communication.	
07.01	Communicate verbally.	
07.02	Listen actively.	
07.03	Comprehend written material.	
07.04	Convey information in writing.	
07.05	Communicate nonverbally.	
07.06	Interpret nonverbal communication.	
08.0	Interact with others to accomplish workplace goals.	
08.01	Collaborate with others in a team.	
08.02	Respond to customer needs.	
08.03	Exercise leadership.	
08.04	Negotiate to resolve conflict.	
08.05	Respect others.	
09.0	Manage personal behavior to maximize productivity and professional growth.	
09.01	Demonstrate responsibility and self-discipline.	
09.02	Adapt and show flexibility.	
09.03	Work independently.	
09.04	Demonstrate a willingness to learn.	
09.05	Demonstrate integrity.	
09.06	Demonstrate professionalism.	
09.07	Take initiative.	
09.08	Display positive attitude.	
09.09	Take responsibility for professional growth.	
Job Attainment	
10.0	Find, assess and apply to job opportunities.	
10.01	Identify online job posts relevant to his or her career aspirations.	
10.02	Compare and contrast the job posts’ required qualifications, job duties, compensation, benefits and employers. 	
10.03	Define what information, documentation and writing prompts are required for the positions.	
11.0	Communicate personal competence, character and fit for a job opportunity.	
11.01	Develop a resume.	
11.02	Write a cover letter.	
11.03	Curate a professional portfolio that includes work products.	
11.04	Prepare for and experience a mock job interview.	
12.0	Cultivate and leverage relationships to professionally advance.	
12.01	Request a signed reference letter, letter of recommendation and/or an online skill/professionalism endorsement. 	
12.02	Develop a plan to cultivate a professional digital footprint.	
12.03	Develop a networking plan for a specific industry of interest.	

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate an understanding of industrial processes and material properties.
02.0	Generate and interpret computer-aided drawings.
03.0	Demonstrate a fundamental understanding of electricity and electronics.
04.0	Demonstrate an understanding of industrial safety, health, and environmental requirements.
05.0	Demonstrate proficiently in the use of quality assurance methods and quality control concepts.
06.0	Demonstrate proficiency in using tools, instruments and testing devices.
07.0	Demonstrate basic troubleshooting skills. 
08.0	Demonstrate appropriate communication skills. 
09.0	Demonstrate appropriate math skills. 
10.0	Demonstrate an understanding of modern business practices and strategies.
11.0	Demonstrate employability skills.

Florida Department of Education
Student Performance Standards

Program Title:	Engineering Technology Support Specialist
CIP Number:	0615000007
Program Length:	18 credit hours

This certificate program is part of the Engineering Technology AS degree program (1615000001).  At the completion of this program, the student will be able to:	
01.0	Demonstrate knowledge of industrial processes and materials properties.  The student will be able to: 	
01.01	Explain current manufacturing processes to include modern trends (3-D printing, etc.). 	
01.02	Determine available and needed resources for the production process.	
01.03	Describe the factors considered for design, maintenance, procurement and handling. 	
01.04	Analyze process changes for impact on product.	
01.05	Identify principles and practices of production timing.	
01.06	Identify effect of time, motion, and procedural changes on productivity.	
01.07	Describe and use raw materials properties and requirements.	
01.08	Follow engineering specifications and documentation in equipment setup.	
01.09	Explain the importance of routine maintenance. 	
01.10	Identify customer needs. Document product and process compliance with customer requirements.	
02.0	Generate and interpret computer-aided drawings.  The student will be able to:	
02.01	Apply current industrial computer aided design and drafting practices.	
02.02	Import and export various file types and formats.	
02.03	Create and interpret technical drawings.	
03.0	Demonstrate a fundamental understanding of electricity and electronics.  The student will be able to: 	
03.01	Use appropriate electrical circuit grounding techniques.	
03.02	Solve circuit problems using appropriate units and notation.	
03.03	Operate appropriate test equipment.	
04.0	Demonstrate an understanding of safety, health, and environmental requirements.  The student will be able to:	
04.01	Identify and select appropriate Personal Protective Equipment (PPE).	
04.02	Follow appropriate safety procedures. 	
04.03	Follow applicable environmental laws and regulations.	
04.04	Identify and report unsafe conditions and practices. 	
04.05	Explain when a machine or a process should be stopped to investigate an unsafe condition.	
04.06	Describe regulatory agency fines and requirement for corrective actions.	
04.07	Use and evaluate information resources such as SDS (Safety Data Sheets).	
05.0	Demonstrate proficiency in use of quality assurance methods and quality control concepts.  The student will be able to: 	
05.01	Apply quality methods to industrial processes.	
05.02	Apply quality principles to manufactured products.	
05.03	Document quality measurements and observations.	
05.04	Collect data from processes for analysis.	
05.05	Create plots of data given dependent and independent data values.	
06.0	Demonstrate proficiency in using tools, instruments and testing devices.  The student will be able to:  	
06.01	Identify and use hand tools properly. 	
06.02	Operate inspection equipment appropriately.	
06.03	Apply appropriate testing techniques and procedures.	
06.04	Use appropriate measurement tools.	
06.05	Operate/Use appropriate safety monitoring and testing equipment. 	
07.0	Demonstrate basic troubleshooting skills.  The student will be able to:	
07.01	Apply critical thinking skills to identify problems. 	
07.02	Identify symptoms and changes in a system. 	
07.03	Apply root cause analysis techniques to identify problem causes. 	
07.04	Evaluate corrective action options. 	
07.05	Properly document all corrective actions. 	
08.0	Demonstrate appropriate communication skills.  The student will be able to:	
08.01	Write logical and understandable statements, or phrases, to accurately complete forms commonly used in business and industry. 	
08.02	Read and understand graphs, charts, diagrams, and common table formats. 	
08.03	Read and follow written instructions. 	
08.04	Understand and follow oral instructions.	
08.05	Correctly use technical language and technical acronyms.	
08.06	Explain the important components of teamwork.	
09.0	Demonstrate appropriate math skills.  The student will be able to:	
09.01	Solve problems for appropriate scalars. 	
09.02	Calculate tolerance(s). 	
09.03	Use different unit systems appropriately.	
09.04	Convert between different units and unit systems.	
09.05	Use appropriate notation.	
09.06	Solve simple algebraic equations. 	
10.0	Demonstrate an understanding of modern business practices and strategies.  The student will be able to:	
10.01	Demonstrate knowledge of production process to meet business requirements.	
10.02	Demonstrate knowledge of the alignment of a company’s business objectives with production goals.	
11.0	Demonstrate employability skills.  The student will be able to:	
11.01	Describe the appropriate steps to acquire employment.	
11.02	Respond appropriately to professional criticism. 	
11.03	Identify and practice professional work habits. 	
11.04	Explain the importance of security and cybersecurity in the workplace.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students. 

Career and Technical Student Organization (CTSO)

CTSOs are co-curricular career and technical student organizations providing leadership training and reinforcing specific career and technical skills. Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered. Other CTSOs not listed in this curriculum framework or recognized by the Florida Department of Education are permissible provided they support student mastery over the standards and benchmarks of this curriculum framework.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.