Florida Department of Education
Curriculum Framework 

Program Title:	Applied Management 
Career Cluster:	Business Management and Administration

Associate in Applied Science	
CIP Number	0552020107	
Program Type	College Credit	
Program Length	60 credit hours	
CTSO	PBL, BPA	
SOC Codes (all applicable)  	For program SOC codes, please see the Program and Course Tables section of the CTE Program Resources page linked below.	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Business Management and Administration career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Business Management and Administration career cluster.

The content includes but is not limited to communication skills, leadership skills, human relations and employability skills, principles of management, personnel management, and general business procedures.  

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Program Structure

This program is a planned sequence of instruction consisting of 60 credit hours.  

Florida’s Career Readiness Skills for CTE Programs

Employability Skills	
01.0	Apply academic skills to workplace scenarios.	
01.01	Use reading skills.	
01.02	Use writing skills.	
01.03	Use mathematical strategies and procedures.	
01.04	Use scientific principles and procedures.	
02.0	Design a solution to an industry problem.	
02.01	Use critical thinking.	
02.02	Use creativity.	
02.03	Make sound decisions.	
02.04	Solve problems.	
02.05	Reason. 	
02.06	Plan and organize.	
03.0	Manage resources within an industry project	
03.01	Manage time.	
03.02	Manage money or resources.	
03.03	Manage materials.	
03.04	Manage personnel.	
04.0	Oversee the subcomponents, operations and output of a technical or organizational system.	
04.01	Manage systems.	
04.02	Monitor systems.	
04.03	Improve systems.	
05.0	Use information for decision making.	
05.01	Locate information.	
05.02	Organize information.	
05.03	Use information.	
05.04	Analyze information.	
05.05	Communicate information.	
06.0	Apply relevant technology to workplace scenarios to aid productivity.	
06.01	Use technology.	
07.0	Interpret and express interpersonal communication.	
07.01	Communicate verbally.	
07.02	Listen actively.	
07.03	Comprehend written material.	
07.04	Convey information in writing.	
07.05	Communicate nonverbally.	
07.06	Interpret nonverbal communication.	
08.0	Interact with others to accomplish workplace goals.	
08.01	Collaborate with others in a team.	
08.02	Respond to customer needs.	
08.03	Exercise leadership.	
08.04	Negotiate to resolve conflict.	
08.05	Respect others.	
09.0	Manage personal behavior to maximize productivity and professional growth.	
09.01	Demonstrate responsibility and self-discipline.	
09.02	Adapt and show flexibility.	
09.03	Work independently.	
09.04	Demonstrate a willingness to learn.	
09.05	Demonstrate integrity.	
09.06	Demonstrate professionalism.	
09.07	Take initiative.	
09.08	Display positive attitude.	
09.09	Take responsibility for professional growth.	
Job Attainment	
10.0	Find, assess and apply to job opportunities.	
10.01	Identify online job posts relevant to his or her career aspirations.	
10.02	Compare and contrast the job posts’ required qualifications, job duties, compensation, benefits and employers. 	
10.03	Define what information, documentation and writing prompts are required for the positions.	
11.0	Communicate personal competence, character and fit for a job opportunity.	
11.01	Develop a resume.	
11.02	Write a cover letter.	
11.03	Curate a professional portfolio that includes work products.	
11.04	Prepare for and experience a mock job interview.	
12.0	Cultivate and leverage relationships to professionally advance.	
12.01	Request a signed reference letter, letter of recommendation and/or an online skill/professionalism endorsement. 	
12.02	Develop a plan to cultivate a professional digital footprint.	
12.03	Develop a networking plan for a specific industry of interest.	

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Apply supervision skills.
02.0	Communicate effectively in supervision.
03.0	Apply strategies for effective management.
04.0	Employ creative thinking to achieve business objectives.
05.0	Demonstrate appropriate math skills.
06.0	Demonstrate an understanding of entrepreneurship.
07.0	Demonstrate knowledge of data-processing activities.
08.0	Identify, classify, and demonstrate management functions.
09.0	Apply basic quality control principles.
10.0	Demonstrate an understanding of professional, technical or industrial competencies.

Florida Department of Education
Student Performance Standards

Program Title:	Applied Management
CIP Numbers:	0552020107
Program Length:	60 credit hours

At the completion of this program, the student will be able to:	
01.0	Apply supervision skills.  The student will be able to:	
01.01	Specify the responsibilities of the supervisor.	
01.02	Implement human relations skills.	
01.03	Follow leadership principles and approaches.	
01.04	Apply positive approaches to discipline.	
01.05	Conceptualize organizational functions of management.	
01.06	Develop organizational plans.	
01.07	Follow and teach accepted accident prevention practices.	
01.08	Apply the principles and procedures of delegation.	
01.09	Utilize motivational skills to coordinate employee and organization interest.	
01.10	Apply appropriate techniques of dealing with crises.	
01.11	Utilize strategies for dealing with interpersonal conflicts.	
01.12	Analyze causes of resistance in employees.	
01.13	Implement the agreement-finding process.	
01.14	Develop and implement job instructions.	
01.15	Apply principles of management to employee/employer conflicts.	
01.16	Explore and research latest issues regarding Americans with Disabilities Act (ADA).	
01.17	Conduct decision making meetings. 	
01.18	Employ steps of effective decision-making.	
01.19	Set goals and objectives.	
01.20	Evaluate job applicants.	
01.21	Discuss the performance appraisal with an employee.	
01.22	Implement participative style of supervision.	
02.0	Communicate effectively in supervision.  The student will be able to:	
02.01	Solve problems in communicating.	
02.02	Exhibit appropriate habits in person-to-person communication.	
02.03	Utilize appropriate communication skills using telephone, computer or other electronic media, both domestically and internationally.	
02.04	Use communication feedback effectively.	
02.05	Use persuasion skills in communicating.	
02.06	Build credibility in management.	
02.07	Recognize and react to non-verbal communication.	
02.08	Practice conflict management skills.	
02.09	Write an effective memorandum.	
02.10	Prepare a written technical report.	
02.11	Apply verbal and non-verbal inter-cultural communication skills.	
02.12	Read and understand graphs, charts, diagrams, and tables commonly used in the industrial/occupational area.	
02.13	Write logical and understandable statements to accurately complete forms/invoices commonly used in business and industry, both domestically and internationally.	
03.0	Apply strategies for effective management.  The student will be able to:	
03.01	Diagnose unacceptable performance.	
03.02	Determine effective discipline procedures.	
03.03	Undertake disciplinary action.	
03.04	Plan appraisal interviews.	
03.05	Conduct appraisal interviews.	
03.06	Implement transfer, demotion, and termination procedures.	
03.07	Conduct hiring interviews.	
03.08	Implement recruitment procedures.	
03.09	Apply the hierarchy of human needs to worker motivation.	
04.0	Employ creative thinking to achieve business objectives.  The student will be able to:	
04.01	Utilize techniques for maximum production of ideas.	
04.02	Establish and maintain conditions necessary for creative problem solving.	
04.03	Diagnose conditions antithetical to creativity.	
04.04	Oversee problem solving.	
05.0	Demonstrate appropriate math skills.  The student will be able to:	
05.01	Solve problems for volume, weight, area, circumference, and perimeter measurements for rectangles, squares, and cylinders.	
05.02	Measure tolerance(s) on horizontal and vertical surfaces using millimeters, centimeters, feet, and inches.	
05.03	Add, subtract, multiply, and divide using fractions, decimals, and whole numbers.	
05.04	Determine the correct purchase price, including sales tax, for a materials list containing a minimum of six items.	
05.05	Demonstrate an understanding of federal, state, and local taxes and their computation.	
05.06	Demonstrate an understanding of balance sheets and income statements and their computation.	
06.0	Demonstrate an understanding of entrepreneurship.  The student will be able to:	
06.01	Identify characteristics of the American Enterprise System.	
06.02	Define inflation and deflation.	
06.03	Identify characteristics of international and global enterprise systems.	
06.04	Determine the results of a change in demand or a change in supply.	
06.05	List factors that contribute to economic growth.	
06.06	Identify characteristics of different types of business ownership.	
06.07	Choose appropriate action in a situation requiring application of business ethics.	
06.08	Demonstrate understanding of basic marketing principles.	
07.0	Demonstrate knowledge of data-processing activities.  The student will be able to:	
07.01	Identify terms commonly used in information processing.	
07.02	Demonstrate understanding of Microcomputer Applications Software.	
07.03	Identify automated business systems, equipment components, and media.	
07.04	Sequence and define the six steps of a procession cycle.	
07.05	Interpret operations of a flowchart of a simulated business job.	
07.06	Check printout for errors, correct, and resubmit.	
07.07	Use an alphanumeric keyboard and a ten-key numeric pad with appropriate techniques.	
08.0	Identify, classify, and demonstrate management functions.  The student will be able to:	
08.01	Identify the correct definition of management.	
08.02	Identify management positions and styles.	
08.03	Identify the major functions of management.	
08.04	Classify activities as part of the planning function of management.	
08.05	Classify activities as part of the organizing function of management.	
08.06	Classify activities as part of the staffing function of management.	
08.07	Classify activities as part of the directing function of management.	
08.08	Classify activities as part of the controlling function of management.	
08.09	Distinguish the differences among management functions.	
08.10	Select the most effective communication systems.	
09.0	Apply basic quality control principles.  The student will be able to:	
09.01	Interpret basic statistical process control charts.	
09.02	Apply basic statistical process control principles.	
09.03	Analyze workers' and inspectors' roles in quality production.	
09.04	Conduct a quality circle work session.	
10.0	Demonstrate an understanding of technical or industrial competencies.  The student will be able to:	
10.01	Demonstrate an understanding of professional, technical or industrial competencies as specified in the curriculum frameworks of any postsecondary adult or postsecondary vocational program.	
10.02	Demonstrate an understanding of professional, technical or industrial competencies through practical or lifetime experience.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

General Education Course Requirements for AS and AAS Degrees

State Board of Education Rule 6A-14.030(4), F.A.C., identifies 15 credit hours as the minimum amount of general education coursework required in the Associate of Science (AS) degree and the Associate of Applied Science (AAS) degree.  In addition, Rule 6A-14.0303, F.A.C., implements s. 1007.25, F.S., and requires students entering a technical education degree program in the 2022-2023 academic year, and thereafter, to complete at least one identified core course in each subject area as part of the general education course requirements (15 credit hours total) before a degree is awarded) The core subject areas include: 
•	Communication. 
•	Humanities.
•	Mathematics. 
•	Natural Sciences.
•	Social Sciences.

Career and Technical Student Organization (CTSO)

CTSOs are co-curricular career and technical student organizations providing leadership training and reinforcing specific career and technical skills. Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered. Other CTSOs not listed in this curriculum framework or recognized by the Florida Department of Education are permissible provided they support student mastery over the standards and benchmarks of this curriculum framework.

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.