Florida Department of Education
Curriculum Framework 

Program Title:	Automotive Service Technician
Career Cluster:	Transportation, Distribution and Logistics

CCC	
CIP Number	0615080301	
Program Type	College Credit Certificate (CCC)	
Program Length	24 credit hours	
CTSO	SkillsUSA	
SOC Codes (all applicable) 	Please see the CIP to SOC Crosswalk located at the link below.	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This certificate program is part of the Automotive Service Management Technology AAS degree program (0615080300).  

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Transportation, Distribution and Logistics  career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of all aspects of the Transportation, Distribution and Logistics  career cluster. 

The content includes but is not limited to instruction in diagnosis of malfunctions in the repair of electrical, brake systems, steering and suspension systems; air conditioning system; troubleshooting skills; and servicing, maintaining and repairing all mechanical systems on gasoline automobiles including electrical, cooling, brake, suspension and related systems. The course content should also include training in communication, leadership, human relations and employability skills; and safe, efficient work practices.  This program focuses on broad, transferable skills and stresses understanding and demonstration of the following elements of the Automotive Service industry; planning, management, finance, technical and product skills, underlying principles of technology, labor issues, community issues and health, safety, and environmental issues.

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	Demonstrate proficiency in equipment skills and safety regulations relating to the automotive industry.
02.0	Apply electrical and electronic skills in diagnosing/troubleshooting malfunctions of electrical/electronic components.
03.0	Demonstrate proficiency in servicing steering, suspension, and wheel systems.
04.0	Demonstrate proficiency in servicing automotive brake systems.
05.0	Demonstrate proficiency in servicing cooling, air conditioning and heating services.
06.0	Demonstrate proficiency in appropriate communication skills.
07.0	Demonstrate proficiency in appropriate math skills.
08.0	Demonstrate proficiency in appropriate understanding of basic science.
09.0	Demonstrate proficiency in employability skills.

Florida Department of Education
Student Performance Standards

Program Title:	Automotive Service Technician
CIP Number:	0615080301
Program Length:	24 credit hours

This certificate program is part of the Automotive Service Management Technology AAS degree program (0615080300).  At the completion of this program, the student will be able to:	
01.0	Demonstrate proficiency in equipment skills and safety regulations relating to the automotive industry.  The student will be able to:	
01.01	Apply shop safety rules, EPA, and OSHA standards.	
01.02	Comply with the required use of safety glasses, ear protection, gloves, and shoes during lab/shop activities.	
01.03	Identify and initiate appropriate emergency response procedures.	
01.04	Identify, use and maintain hand and power tools properly.	
01.05	Identify and use proper placement of floor jacks and jack stands.	
01.06	Identify and practice using appropriate precision measuring tools and torque methods.	
01.07	Identify and describe the proper procedure to apply and remove automotive fasteners, to include thread repair.	
01.08	Identify and use metric and English measurement skills.	
01.09	Use computer and operate keyboard.	
01.10	Identify automobiles according to engine location, cylinders, type of drive system, purpose, etc.	
01.11	Identify and describe typical automotive lubricants and lubricant properties.	
01.12	Interpret the Federal Law as recorded in (29 CFR-1910.1200).	
01.13	Identify and describe typical automotive seals and gaskets.	
01.14	Utilize flat rate manuals, service manuals, service bulletins, parts manuals, and electronic service information.	
01.15	Complete work order to include customer information, vehicle identifying information, customer concern, related service history, cause, and correction.	
01.16	Demonstrate knowledge of applicable certifications.	
01.17	Describe and identify supplemental restraint systems (SRS).	
01.18	Disable supplemental restraint systems (SRS) in accordance with manufacturers' procedures.	
02.0	Apply electrical and electronic skills in diagnosing/troubleshooting malfunctions of electrical/electronic components.  The student will be able to:	
02.01	Demonstrate proper use of a digital multi-meter (DMM) when measuring source voltage, voltage drop (including grounds), current flow and resistance.	
02.02	Check operation of electrical circuits with a test light.	
02.03	Demonstrate knowledge of the causes and effects from shorts, grounds, opens, and resistance problems in electrical/electronic circuits.	
02.04	Research applicable vehicle and service information, vehicle service history, service precautions, and technical service bulletins.	
02.05	Demonstrate knowledge of electrical/electronic series, parallel, and series-parallel circuits using principles of electricity (Ohm’s Law).	
02.06	Check operation of electrical circuits with fused jumper wires.	
02.07	Use wiring diagrams during the diagnosis (troubleshooting) of electrical/electronic circuit problems.	
02.08	Diagnose the cause(s) of excessive key-off battery drain (parasitic draw); determine necessary action.	
02.09	Inspect and test fusible links, circuit breakers, and fuses; determine necessary action.	
02.10	Inspect and test switches, connectors, relays, solenoid solid state devices, and wires of electrical/electronic circuits; determine necessary action.	
02.11	Replace electrical connectors and terminal ends.	
02.12	Repair wiring harness.	
02.13	Perform solder repair of electrical wiring.	
02.14	Check electrical/electronic circuit waveforms; interpret readings and determine needed repairs.	
02.15	Repair CAN/BUS wiring harness.	
02.16	Perform starter current draw tests; determine necessary action.	
02.17	Perform starter circuit voltage drop tests; determine necessary action.	
02.18	Inspect and test starter relays and solenoids; determine necessary action.	
02.19	Remove and install starter in a vehicle.	
02.20	Inspect and test switches, connectors, and wires of starter control circuits; determine necessary action.	
02.21	Differentiate between electrical and engine mechanical problems that cause a slow-crank or a no-crank condition.	
02.22	Perform battery state-of-charge test; determine necessary action.	
02.23	Inspect interior and exterior lamps and sockets including headlights and auxiliary lights (fog lights/driving lights); replace as needed.	
02.24	Remove, inspect, and re-install generator (alternator).	
02.25	Perform charging system output test; determine necessary action.	
02.26	Diagnose (troubleshoot) charging system for causes of undercharge, no-charge, or overcharge conditions.	
02.27	Perform charging circuit voltage drop tests; determine necessary action.	
02.28	Diagnose (troubleshoot) the causes of brighter-than-normal, intermittent, dim, or no light operation; determine necessary action.	
02.29	Aim headlights.	
02.30	Identify system voltage and safety precautions associated with high-intensity discharge headlights.	
02.31	Diagnose (troubleshoot) incorrect operation of motor-driven accessory circuits; determine necessary action.	
02.32	Diagnose (troubleshoot) causes of incorrect wiper operation; diagnose wiper speed control and park problems; perform necessary action.	
02.33	Inspect and test gauges and gauge sending units for causes of abnormal gauge readings; determine necessary action.	
02.34	Inspect, adjust, or replace generator (alternator) drive belts; check pulleys and tensioners for wear; check pulley and belt alignment.	
02.35	Diagnose (troubleshoot) causes of incorrect horn operation; perform necessary action.	
02.36	Diagnose (troubleshoot) the causes of incorrect operation of warning devices and other driver information systems; determine necessary action.	
02.37	Diagnose (troubleshoot) windshield washer problems; perform necessary action.	
02.38	Verify operation of instrument panel gauges and warning/indicator lights; reset maintenance indicators.	
02.39	Diagnose (troubleshoot) incorrect operation of cruise control systems; determine necessary action.	
02.40	Diagnose (troubleshoot) radio static and weak, intermittent, or no radio reception; determine necessary action.	
02.41	Describe the operation of keyless entry/remote-start systems.	
02.42	Diagnose (troubleshoot) incorrect electric lock operation (including remote keyless entry); determine necessary action.	
02.43	Diagnose (troubleshoot) supplemental restraint system (SRS) problems; determine necessary action.  	
02.44	Disable and enable an airbag system for vehicle service; verify indicator lamp operation.	
02.45	Remove and reinstall door panel.	
02.46	Check for module communication errors (including CAN/BUS systems) using a scan tool.	
02.47	Verify windshield wiper and washer operation, replace wiper blades.	
02.48	Diagnose (troubleshoot) body electronic system circuits using a scan tool; determine necessary action.	
02.49	Diagnose the cause(s) of false, intermittent, or no operation of anti-theft systems.	
02.50	Describe the process for software transfers, software updates, or flash reprogramming on electronic modules.	
02.51	Confirm proper battery capacity and conductance for vehicle application; perform battery capacity and conductance test; determine necessary action.	
02.52	Maintain or restore electronic memory functions.	
02.53	Inspect and clean battery; fill battery cells; check battery cables, connectors, clamps, and hold-downs.	
02.54	Perform slow/fast battery charge according to manufacturer’s recommendations.	
02.55	Jump-start vehicle using jumper cables and a booster battery or an auxiliary power supply.	
02.56	Identify high-voltage circuits of electric or hybrid electric vehicle and related safety precautions.	
02.57	Identify electronic modules, security systems, radios, and other accessories that require re-initialization or code entry after reconnecting vehicle battery.	
02.58	Identify hybrid vehicle auxiliary (12v) battery service, repair, and test procedures.	
03.0	Demonstrate proficiency in servicing steering, suspension and wheel systems.  The student will be able to:	
03.01	Diagnose suspension problems.	
03.02	Diagnose wheel/tire vibrations, shimmy, and tramp.	
03.03	Diagnose steering problems.	
03.04	Lubricate suspension, steering gear and linkage.	
03.05	Inspect steering systems.	
03.06	Inspect suspension systems.	
03.07	Inspect and test shock absorbers and struts.	
03.08	Check power steering fluid level and condition.	
03.09	Inspect, repair and replace tires and wheels.	
03.10	Rotate wheels and tires.	
03.11	Balance wheels.	
03.12	Service wheel bearings and grease seals on non-drive axles/spindles.	
03.13	Remove and replace spindles and ball joints.	
03.14	Remove and replace shock absorbers and strut assemblies.	
03.15	Measure and adjust torsion bar height	
03.16	Remove and replace coil springs/torsion bars	
03.17	Remove and replace control arms and bushings	
03.18	Remove and replace steering linkage components.	
03.19	Remove and replace steering dampers	
03.20	Remove and replace manual/power steering gear assemblies.	
03.21	Check and perform wheel alignment.	
03.22	Remove and replace power steering pumps.	
03.23	Check and perform four-wheel alignment.	
03.24	Disable and enable supplemental restraint system (SRS)	
03.25	Remove and replace steering wheel; center /time supplemental restraint system clock spring	
03.26	Test and diagnose components of electronically controlled steering systems using a scan tool; determine necessary action	
03.27	Identify and test tire pressure monitoring system (indirect and direct) for operation; calibrate system; verify operation of instrument panel lamps.	
03.28	Demonstrate knowledge of steps required to remove and replace sensors in a tire pressure monitoring system.	
03.29	Determine proper power steering fluid type; inspect fluid level and condition	
03.30	Inspect for power steering fluid leakage; determine necessary action	
03.31	Dismount, inspect, and remount tire on wheel equipped with tire pressure monitoring system sensor	
03.32	Remove and reinstall press fit power steering pump pulley; check pulley and belt alignment	
03.33	Inspect rear suspension system leaf spring(s), bushings, center pins/bolts, and mounts	
03.34	Diagnose vehicle wander, drift, pull, hard steering, bump steer, memory steer, torque steer, and steering return concerns; determine necessary action	
03.35	Perform pre-alignment inspection and measure vehicle ride height; perform necessary action	
03.36	Inspect tire condition; identify tire wear patterns; check for correct tire size and application (load and speed ratings) and adjust air pressure; determine necessary action	
03.37	Dismount, inspect, and remount tire on wheel; balance wheel and tire assembly (static and dynamic).	
03.38	Repair tire using internal patch	
03.39	Reset steering angle sensor	
03.40	Inspect electric power-assisted steering.	
04.0	Demonstrate proficiency in servicing automotive brake systems.  The student will be able to:	
04.01	Diagnose brake system problems.	
04.02	Diagnose combination valve malfunctions.	
04.03	Perform operational inspections.	
04.04	Inspect brake assemblies.	
04.05	Remove and replace calipers and rotors	
04.06	Refinish rotors	
04.07	Refinish brake drums	
04.08	Replace drum brake shoes and disc pads	
04.09	Identify anti-locking braking systems (ABS) principle and components.	
04.10	Inspect and replace brake lines and hoses	
04.11	Adjust brake shoes	
04.12	Adjust parking brakes.  	
04.13	Replace/repair wheel cylinders	
04.14	Remove and replace wheel cylinders	
04.15	Bleed hydraulic brakes	
04.16	Repair or replace parking brake cables and linkage	
04.17	Remove and replace master cylinders	
04.18	Remove and replace hydraulic power boosters.	
04.19	Flush brake systems	
04.20	Service and repair power assist and brake control systems.	
04.21	Service and repair front and rear disc brakes.	
04.22	Replace vacuum brake boosters; perform necessary action.	
04.23	Inspect, diagnose, and repair anti-locking brake systems.	
04.24	Describe importance of operating vehicle to burnish/break-in replacement brake pads according to manufacturer’s recommendations.	
04.25	Fabricate brake lines using proper material and flaring procedures (double flare and ISO types)	
04.26	Identify components of brake warning light system	
04.27	Inspect, test, and/or replace components of brake warning light system	
04.28	Test, diagnose, and service electronic brake control system speed sensors (digital and analog), toothed ring (tone wheel), and circuits using a graphing multi-meter (GMM)/digital storage oscilloscope (DSO) (includes output signal, resistance, shorts to voltage/ground, and frequency data).	
04.29	Diagnose electronic brake control system braking concerns caused by vehicle modifications (tire size, curb height, final drive ratio, etc.).	
04.30	Describe the operation of a regenerative braking system	
04.31	Identify and inspect electronic brake control system components; determine necessary action.	
04.32	Bleed the electronic brake control system hydraulic circuits.	
05.0	Demonstrate proficiency in servicing cooling, air conditioning and heating systems.  The student will be able to:	
05.01	Diagnose overheating problems.	
05.02	Check radiator coolant level.	
05.03	Test and add coolant	
05.04	Pressure test cooling systems	
05.05	Test radiator caps	
05.06	Inspect, remove, and replace radiator and heater hoses	
05.07	Remove, test, and replace thermostats.	
05.08	Flush cooling systems and replace coolant.	
05.09	Remove and replace radiators	
05.10	Remove and replace water pumps.	
05.11	Diagnose basic air conditioning system problems.	
05.12	Inspect and performance test air conditioning systems.	
05.13	Identify, recover, evacuate, and charge basic air conditioning systems; add refrigerant and oil as needed.	
05.14	Leak test basic air conditioning systems.	
05.15	Service air conditioning electrical circuits.	
05.16	Service vacuum circuits.	
05.17	Remove and replace components in basic air conditioning systems.	
05.18	Remove and replace engine fan clutches and electric cooling fan and controls.	
05.19	Remove and replace blower motors.	
05.20	Remove and replace heater cores, control units and cables.	
05.21	Diagnose and repair electronic air conditioning controls.	
05.22	Determine procedure to remove and reinstall evaporator; determine required oil quantity.	
05.23	Remove, inspect, and reinstall condenser; determine required oil quantity.	
05.24	Determine procedure to remove, inspect and reinstall heater core.	
05.25	Identify Hybrid vehicle A/C system electrical circuits and service/safety precautions.	
05.26	Using a scan tool, observe and record related HVAC data and trouble codes	
05.27	Determine need and procedure for flushing A/C system and determine need for an additional A/C system filter; perform necessary action.	
05.28	Diagnose temperature control problems in the HVAC system. Determine PCM ability to interrupt system operation; determine necessary action	
05.29	Inspect and test heater control valve perform necessary action	
05.30	Inspect condition of refrigerant oil removed from A/C system; determine necessary action.	
05.31	Determine recommended oil and oil capacity for system application	
05.32	Inspect, test, service or replace A/C compressor clutch components and or assembly; check for clutch air gap; adjust as necessary	
05.33	Identify refrigerant type; select and connect proper gauge set; record temperature and pressure readings.	
05.34	Perform correct use and maintenance of refrigerant handling equipment according to equipment manufacturer’s standards.	
05.35	Identify proper procedures to recycle, label, and store refrigerant.	
06.0	Demonstrate proficiency in appropriate communication skills.  The student will be able to:	
06.01	Write logical and understandable statements, or phrases, to accurately fill out forms/invoices commonly used in business and industry.	
06.02	Read and understand graphs, charts, diagrams, and tables commonly used in this industry/occupation area.	
06.03	Read and follow written and oral instructions.	
06.04	Answer and ask questions coherently and concisely.	
06.05	Identify and use critical thinking methodologies and techniques.	
07.0	Demonstrate proficiency in appropriate math skills.  The student will be able to:	
07.01	Read and interpret measuring devices.	
07.02	Solve number word problems.	
07.03	Solve percentage problems.	
07.04	Operate a calculator.	
07.05	Use metric units related to auto industry.	
07.06	Convert inches to millimeters and millimeters to inches.	
07.07	Solve problems of length, area, volume and weight to include the circumference of a circle, the area of a rectangle, and the volume of a cylinder.	
07.08	Measure size within a specified tolerance.	
07.09	Add, subtract, multiply and divide using fractions, decimals, and whole numbers.	
07.10	Identify various types of gears and interpret the meaning of a gear ratio number.	
08.0	Demonstrate proficiency in appropriate understanding of basic sciences.  The student will be able to:	
08.01	Understand molecular action as a result of temperature extremes, chemical reaction, and moisture content.	
08.02	Draw conclusions or make inferences from data.	
08.03	Identify health related problems which may result from exposure to work related chemicals and hazardous materials, and know the proper precautions required for handling such materials.	
08.04	Understand pressure measurement in terms of P.S.I., inches of mercury, and K.P.A.	
09.0	Demonstrate proficiency in employability skills.  The student will be able to:	
09.01	Identify employment requirements for an automotive career.	
09.02	Identify documents, which may be required when applying for a job.	
09.03	Complete a job application form correctly.	
09.04	Identify and adopt acceptable work habits.	
09.05	Identify acceptable employee health habits; including infection control of blood borne pathogens.	
09.06	Demonstrate appropriate telephone/communication skills.	
09.07	Conduct a job search.	
09.08	Demonstrate competence in job interview techniques.	
09.09	Identify or demonstrate appropriate responses to criticism from employer, supervisor or other employees.	
09.10	Demonstrate knowledge of how to make job changes appropriately.	
09.11	Describe the Federal Law as recorded in (29 CFR-1910.1200).	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students. 

Career and Technical Student Organization (CTSO)

SkillsUSA is the co-curricular career and technical student organization for providing leadership training and reinforcing specific career and technical skills.  Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered.  

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.