Florida Department of Education
Curriculum Framework 

Program Title:	Human Services Generalist 
Career Cluster:	Human Services 

CCC	
CIP Number	0451159905	
Program Type	College Credit Certificate (CCC)	
Program Length	18 credit hours	
CTSO	HOSA	
SOC Codes (all applicable) 	Please see the CIP to SOC Crosswalk located at the link below.	
CTE Program Resources 	http://www.fldoe.org/academics/career-adult-edu/career-tech-edu/program-resources.stml	

Purpose

This certificate program is part of the Social and Human Services AS degree program (1451159901).  

A College Credit Certificate consists of a program of instruction of less than sixty (60) credits of college-level courses, which is part of an AS or AAS degree program and prepares students for entry into employment (Rule 6A-14.030, F.A.C.).

This program offers a sequence of courses that provides coherent and rigorous content aligned with challenging academic standards and relevant technical knowledge and skills needed to prepare for further education and careers in the Human Services career cluster; provides technical skill proficiency, and includes competency-based applied learning that contributes to the academic knowledge, higher-order reasoning and problem-solving skills, work attitudes, general employability skills, technical skills, and occupation-specific skills, and knowledge of aspects of the Human Services career cluster. 

The College Credit Certificate program is designed to be the first educational step to a professional career in Human Services as Human Service Assistants or other positions that are a part of the social services delivery.  It will provide credit course work for those employed in human service occupations as well as those who seek to enter the profession without experience.

The College Credit Certificate will focus on broad introductory principles of human behavior specific to the good practices and techniques in human service.  Course work will enable student’s to employ effective communications and interpersonal skills, understand the legal and ethical responsibilities of human services and demonstrate computer literacy.

Students will demonstrate knowledge of the human services system, specifically how it affects practice and policy as well as the roles of human service workers in various settings.  Students must be able to demonstrate knowledge of human development from birth to senescence, understand adaptive and maladaptive patterns of behavior and have an understanding of various treatment modalities and therapeutic interventions.

Students must develop effective interpersonal communication with clients, co-workers and supervisors.  They must be able to demonstrate assessment, evaluation, problem solving and referral and crisis intervention skills as well as a working knowledge of legal and ethical issues related to human services.    

Additional Information relevant to this Career and Technical Education (CTE) program is provided at the end of this document.

Standards

After successfully completing this program, the student will be able to perform the following:

01.0	PROGRAM PLANNING AND EVALUATION:  Exhibit the ability to:  (A) assess the needs of clients and programs; (B) develop interventions that promote optimal functioning, growth, and goal attainment; and (C) evaluate and make necessary adjustments as appropriate. 
02.0	Understand the risk factors that lead to human services intervention.
03.0	Examine the theories utilized in human services.
04.0	Display an understanding of treatment knowledge.
05.0	Demonstrate competencies of practice using various interventions.

Florida Department of Education
Student Performance Standards

Program Title: 	Human Services Generalist
CIP Number:		0451159905
Program Length:	18 credit hours

This certificate program is part of the Social and Human Services AS degree program (1451159901).  At the completion of this program, the student will be able to:	
01.0	PROGRAM PLANNING AND EVALUATION:  Exhibit the ability to:  (A) assess the needs of clients and programs; (B) develop interventions that promote optimal functioning, growth, and goal attainment; and (C) evaluate and make necessary adjustments as appropriate.  The student will be able to:	
01.01	Demonstrate knowledge and skills to analyze and assess the needs of clients or client groups.	
01.02	Develop goals, and design and implement a plan of action.	
01.03	Display skills to evaluate the outcomes of the plan and the impact on the client or client group.	
02.0	Understand the risk factors that lead to human services intervention. 	
03.0	Examine the theories utilized in human services.	
04.0	Display an understanding of treatment knowledge.	
05.0	Demonstrate competencies of practice using various interventions.	

Additional Information

Laboratory Activities

Laboratory investigations that include scientific inquiry, research, measurement, problem solving, emerging technologies, tools and equipment, as well as, experimental, quality, and safety procedures are an integral part of this career and technical program/course. Laboratory investigations benefit all students by developing an understanding of the complexity and ambiguity of empirical work, as well as the skills required to manage, operate, calibrate and troubleshoot equipment/tools used to make observations. Students understand measurement error; and have the skills to aggregate, interpret, and present the resulting data. Equipment and supplies should be provided to enhance hands-on experiences for students.

Career and Technical Student Organization (CTSO)

HOSA: Future Health Professionals is the co-curricular career and technical student organization(s) providing leadership training and reinforcing specific career and technical skills. Career and Technical Student Organizations provide activities for students as an integral part of the instruction offered. 

Accommodations

Federal and state legislation requires the provision of accommodations for students with disabilities to meet individual needs and ensure equal access. Postsecondary students with disabilities must self-identify, present documentation, request accommodations if needed, and develop a plan with their counselor and/or instructors. Accommodations received in postsecondary education may differ from those received in secondary education. Accommodations change the way the student is instructed. Students with disabilities may need accommodations in such areas as instructional methods and materials, assignments and assessments, time demands and schedules, learning environment, assistive technology and special communication systems. Documentation of the accommodations requested and provided should be maintained in a confidential file.